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• Customers should remove all personal belongings, money and other significant items from their vehicle prior to any type of detailing
• pryorwashing.com will not accept any liability for any loss or damage to any personal property including the vehicle being serviced, any belongings contained inside of the vehicle or to the location of service. Assure that your vehicle is being serviced in a lawful and safe area and if you feel otherwise please communicate your concerns with the technician.
• All vehicles are cleaned at the customers own risk and must be able to withstand normal cleaning processes.
• pryorwashing.com or its vendors do not accept liability for discharged batteries during or after the service has been completed. Please inspect your vehicle after the service is rendered to assure all interior lights, headlights, or running lights have been turned off.
• We cannot guarantee any firm times when accepting your booking.
• Our detailing times are an estimate only. Each vehicle is different and may require more or less time to fulfill the detailing type
• We reserve the right to use any independent contractor to undertake your auto detailing and may need to change the detailer at short notice without penalty.
• Whilst every effort will be made to keep scheduled bookings to the requested arrival window, unforeseen circumstances may cause lateness and are done so without voiding our cancellation policy.
• We reserve the right to alter or move a booking in line with staffing levels and/or weather conditions and /or machinery or equipment failure.
• All vehicles are cleaned at the customers own risk
• All orders placed require address, package, and vehicle condition verification. Service requests are not guaranteed at time of booking and may be cancelled at anytime at the sole discretion of Cardetailing.com. CarDetailing.com reserves the right to refuse service to anyone.
• pryorwashing.com reserves the right to refuse or deny customer demands above and beyond the booked detailing
• pryorwashing.com will not tolerate any verbal or physical abuse towards any of its staff under any circumstances and will take the relevant actions should any such behaviors
• We may ask you where you heard about pryorwashing.com in order to gauge our marketing strategies
• We may conduct customer satisfaction surveys
• We must have permission to hold a debit or credit card to secure a regular booking and we will charge the card after each visit.
• We reserve the right to charge a debit or credit card the full amount should the vehicles(s) not be available for cleaning and the booking has not been cancelled in advance (see cancellation policy)
• We require 24 hours notice from the start of the arrival window to cancel any booking/detailing service. All appointments must be cancelled online with the link provided in your email confirmation.
• Failure to provide 24 hours advance notice of cancellation will result in a minimum charge of 25% of the service cost.
• Same day appointments that are cancelled will incur a charge of 25% of the service cost.
•pryorwashing.com reserve the right to take full payment if a booking is cancelled on the day without prior agreement.
• pryorwashing.com reserves the right to alter or amend a booking time/date without penalty but wherever possible will let the customer know.
• pryorwashing.com reserves the right to alter a booking or move a booking in accordance to its staff levels, weather conditions and/or equipment failure without penalty to the company.
• Failure to be present at the time and location of the ordered service will result in the full value of the service being charged.
• We have a minimum call-out charge that varies by location.
• CarDetailing.com reserve the right to charge an hourly rate of $75 (or proportion thereof) for any work that is not within the boundaries of the booking
• A minimum 20% surcharge will be applied to all jobs that involve excessive pet hair, urine, vomit, blood, feces, or other hazardous materials.
• Our prices are based on detailing type, location, type of car and condition of the vehicle and will be advertised as a FROM price.
• pryorwashing.com reserves the right to charge each vehicle according to its condition, the type of vehicle and the customer location.
• pryorwashing.com reserves the right to amend any price during the detailing should it differ from the original estimate
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